Frequently Asked Questions

22. In case a distress alert fails to send out, will Seagull 5000i retry?

Answer

In case a distress alert is triggered, but Seagull 5000i fails to send out alert message due to various reasons, e.g. alert recipient information is not configured properly; SMSC number is configured wrongly, Seagull 5000i will still retry sending the alert message at certain time intervals with a maximum number of retries. These can be configured in the WebConsole under Settings>>Tracking>>Emergency>>Resend Frequency and Settings>>Tracking>>Emergency>>Maximum Number of Tries.

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